About Us

Who We Are

Built on Trust, Driven by Excellence

At HTS, we are passionately committed to delivering exceptional specialist and technical services that embrace a diverse array of needs. We focus on quality and customer satisfaction. This drives our expertise in high-level access work, technical services and soft facilities management.

We proudly serve various sectors—commercial, residential, and industrial—ensuring every space maintains its integrity, beauty and functionality. From meticulous building cleaning tailored for environments like shopping malls, warehouses, and schools, to specialised floorcare services that breathe new life into various surfaces, we strive to exceed expectations.

We also rise to the challenge of external high-level cleaning, expertly navigating the unique demands of tall structures and complex facades.

Our technical services for maintenance and installation provide holistic solutions for walls, ceilings, woodwork, and air conditioning systems. At HTS, our attention to detail sets us apart, as we deliver results that not only enhance the appearance of your facilities but also promote their enduring longevity.

Our Vision & Mission

Guided by Purpose, Driven by Excellence

ENRICHED & HAPPY LIVING

HTS believe and supports a conducive working environment and good living conditions via a sustainable approach; formation of a better work-life balance and wellbeing.

Have you thought about how sustainable practices can improve work-life balance? This is our mission. We focus on health and safety, ensure client satisfaction, and lower long-term facility costs through strong technical support. Join us on a journey where excellence and sustainability meet.

EMBRACING A VALUE-ADDED OFFERING

Provide Technical Services support, leading to reduced facilities’ long-term spend and making customers happy.

At the heart of what we do is a genuine commitment to building strong, lasting relationships with our clients. We deliver technical services that not only drive down long-term facility costs but also enhance customer satisfaction. Our commitment is to maximize value while ensuring a remarkable experience for our clients.

Health & Safety

Committed to Safety, Focused on Every Detail

We care about the health and safety of our employees, customers, and the wider community. We focus on their well-being by following strict safety protocols and taking steps to create a safe environment for everyone

clean

Utilize color-coded materials to effectively prevent cross- contamination and ensure a safe and hygienic environment. Each color corresponds to specific tasks or areas, minimizing the risk of mixing tools and surfaces.

Ensuring that all employees have the necessary PPE is our top priority.

We really focus on getting expert help and training so that we have the know-how, understanding, and tools we need to follow the rules and work safely and efficiently. At the heart of our commitment to Health, Safety, and Environment (HSE) are our key focus areas.

Make sure to have safety information sheets for all chemicals and assess the potential risks associated with each substance

Create risk assessments and method statements for each site.

Making use of eco-friendly chemicals.

Our People

Skilled. Dedicated. The Heart of Our Success

HTS staff are trained in the relevant aspects of their duties.

Health and Safety toolbox talks, discussions on the potential hazards of work equipment and materials, and an explanation of how these hazards can be found within standard procedures. In addition, we undertake a demonstration of the personal protective equipment to be used.

HTS equipment is color- coded, and employees have been trained accordingly. Electrical equipment is made familiar to staff with explanations of essential safety awareness and maintenance.

Specific Site Training - This will include all aspects of any site. It will be new techniques, machines, standards, etc. We recognize that every site is different and requires areas of specific attention.

On-Site Training - This occurs in all HTS contracts. A roaming trainer is assigned to train all employees at the site and conduct training evaluations to ensure they are safely performing the work. This is a system where work is checked once it is carried out to ensure all aspects of the scope of work specification are undertaken. It also helps us distinguish the staff members who are prepared to take pride their work.

Induction Training - All new employees will undergo induction training before being assigned to work at the sites.

Our Approach

Client-Focused, Quality-Driven, Results-Oriented

In the late 1980s, a group of window cleaners came together to form the International Window Cleaning Association. Their goal was to improve the safety and quality of window cleaning. This organization emphasizes that workers are essential to any business's success.

The IWCA international system empowers individuals to develop the skills needed to unlock their full potential. With a well-trained and supportive team, IWCA inspires the organization to achieve its goals and realise its vision.

By investing in the skills of our employees, we can create a dynamic team that collaborates seamlessly. We are devoted to nurturing our employees’ growth and development, fostering both confidence and competence in everything they do

Our Expertise

Precision, Experience, and Proven Solutions

All personnel are certified by the International Rope Access Trade Association (IRATA), ensuring they have met rigorous safety and skill standards. Additionally, their assessments undergo thorough verification by IRATA International, which upholds the highest industry benchmarks for training and performance

IRATA is an acronym for the Industrial Rope Access Trade Association, which was formed in the UK in the late 1980s to solve maintenance challenges. Its formation was the result of an initiative of a number of leading companies, who had begun to use industrial rope access techniques, to provide a safe working environment for the industry.

IRATA International’s rope access system is a highly effective and safety-focused method for performing work at elevated heights. This technique employs specialized ropes and a variety of associated equipment, enabling workers to securely reach their designated work positions and maintain stability while performing tasks. The system ensures that personnel are not only safely accessed but also expertly supported throughout their operations, significantly reducing the risk of accidents in precarious environments.

The advantage of using rope access methods mainly lies in the safety and speed with which workers can get to or from difficult locations in order to carry out their work, often with minimal impact on other operations, surrounding areas and the environment. Another major benefit is the reduction of the combination of the total man-hours and perceived level of risk for a particular task (man-at-risk hours) when compared with other means of access and their associated risks and costs

Professional. Reliable. Always at Heights.

Whether it’s façade restoration, high-rise cleaning, or expert maintenance, we’re here to help you maintain the value and appearance of your property. Reach out today for tailored solutions that meet your needs—with safety, precision, and care.

Contact Us

Info@alhayatfm.ae

050 737 1662

Dubai, United Arab Emirates

Location

© 2025 Al Hayat Al Safia Technical Services

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